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Terms and Conditions

Thank you for your purchase with African DiasporaConX, LLC (“ADCX”) a Florida Limited Liability Corporation. The following terms and conditions “terms” apply to all travel products and services purchased.  Please review these terms in detail as by purchasing any travel product or service you are bound by the terms set forth in this agreement.

BOOKING AND PAYMENT:  To secure your booking, full payment is preferred. $500 pp will be non-refundable. Trips must be paid in full by the final payment date of the trip (3 months prior in peak season) noted in the confirmation email. If full payment is not received by that date a penalty charge of $100 will be placed on the account after 3 business days.  After 7 business days of failing to make the final payment ADCX reserves the right to cancel the trip. Once a final payment has been received, a confirmation email will be sent containing day-by-day travel itinerary and other useful travel information.

REFUND & CANCELLATION POLICY:   You have 24 hours from the time of booking to cancel a trip for a full refund. After 24 hours, the trip deposit – and all future payments – are non-refundable.  We highly recommend you purchase a comprehensive travel insurance policy that includes trip cancellation coverage within 3 days after booking that includes a “Cancel for Any Reason” option to cover your non-refundable payment. Trip cancellation insurance is the only means of receiving reimbursement for flights and other non-refundable expenses should you cancel your trip for any reason.

PRICING & AVAILABILITY:   Tour pricing fluctuates and at any time prior to a confirmed reservation the tour price may be increased or decreased without warning. Once a tour is confirmed the price is locked in and will not increase; unless the offering is no longer available.  Occasionally we offer discounted pricing based on inventory which is not retroactive to previously purchased bookings. Any changes in occupancy done post booking will be done at the current pricing available.

ROOMMATE POLICY: If you book double occupancy for your trip and you do not have a roommate, as a courtesy, we will attempt to pair you with another client, of the same gender, who also needs a roommate. However, if 90 days before your trip, you do not have a roommate; you will be required to pay the single occupancy supplement for your trip. Payment of the single occupancy supplement can be paid over the 3 months prior to the trip departure date.

ITINERARY CHANGES:  While we make every effort to execute the itineraries provided on the website, itineraries are subject to modification and change due to availability or vendor partner changes.  In the unlikely event that there are major changes to the itinerary, clients are notified as soon as possible and an equivalent substitution will be offered.

REQUIRED TRAVEL MEDICAL INSURANCE:   All clients participating in an ADCX trip are required to purchase a Travel Medical Insurance policy that includes (1) Emergency Medical Coverage, (2) Emergency Medical Evacuation and Repatriation. A Proof of policy document from your insurance provider is required 60 days prior to the trip departure date. Your US Health insurance will most likely not satisfy these requirements.

HEALTH & WELLNESS POLICY:  All trips require that you are able to walk at least 2 miles each day on your own. You should consult your physician to confirm your fitness level for travel and participation in planned activities.

PHOTO/VIDEO RELEASE:  Photography and video of the trip activity is taken throughout the experience and shared with clients post trip. By participating on this trip or events you are giving ADCX, its representatives and employees the right to use photographs, video, and testimony given by you during any ADCX “Travel Experience”.  ADCX will not disclose your name online or in printed media without additional expressed written consent.

VISA REQUIREMENTS:  Travel visas are required for many countries visited on our packages. It is the responsibility of each traveler to comply with them and to secure the proper travel documents. To avoid disappointment and unnecessary expenses, please carefully review the requirements so that you can obtain all necessary documents well before your trip. Requirements are subject to change, often without notice, and we suggest you verify requirements with the relevant embassy or consulate. We will not be held responsible for any charges, trip interruptions, or cancellations due to incorrect or missing visas.

PASSPORTS:  Passports are required for all U.S. citizens traveling abroad. Due to TSA Secure Flight requirements, you must enter all traveler names on your reservation exactly as they appear on each traveler’s passport, including titles such as Jr. or Sr. and any multiple first, middle or last names. If accurate information is not provided, airlines may charge penalties to make corrections or even deny boarding, and you may not be permitted to enter some countries. Any changes in names or passport information should be reported to us immediately via email. Note that any name changes or changes in passport information after you complete your booking may result in additional fees.

DAMAGES:  We accept no responsibility for accidents, damage, baggage losses, delays and/or accidental expenses due to weather, strikes, acts of God, acts of governments or authorities, wars, terrorism, criminal acts committed by third parties, hostilities, civil disturbances, riots, strikes, sickness, quarantine, defects of vehicles or breakdown in equipment, or to the fault or default of any company used for carrying out these packages. Regarding any and all services and accommodations furnished, we expressly disclaim all responsibility or liability over any matter whatsoever for loss, damage, injury or expense to property or person due to any cause whatsoever occurring during the duration of the trip or otherwise. All such losses or expenses will be borne by the passengers.

TRIP CANCELLATION FOR REASONS OUTSIDE OUR CONTROL:  In the rare event that it becomes necessary to cancel the trip for reasons beyond our control, such as terrorism, strikes, acts of governments, weather, etc. we will reschedule the trip. If you are unable to participate in the new dates, we will offer a full refund less any eventual cancellation fees imposed on ADCX by any vendor(s).

 

FLIGHTS: ADCX does not provide flight reservations. However, ADCX will request flight details in order to provide airport transfers to/from the hotel the first day and final day of the travel experience.

 

ACCOMMODATIONS:    Hotels as shown on the website or itinerary are intended to be used on listed departure dates but are not guaranteed. Should a change be necessary, ADCX will substitute with one of equivalent standard.